Customerly is a customer lifecycle solution for client-facing businesses to manage their relationships with customers, provide support, gather feedback, and automate processes such as email marketing and request routing. Their goal was to enhance the mobile experience of the app, a vital tool for managing customer relationships in our client-facing business. They needed a solution that would streamline processes and improve accessibility, empowering their clients to connect with customers seamlessly on-the-go.

In redesigning the mobile version of Customerly, our focus was on enhancing user experience and streamlining interactions for client-facing businesses. Through meticulous research and iterative design processes, we optimized navigation, simplified workflows, and prioritized key features to empower users in managing customer relationships seamlessly on-the-go. The result is a mobile interface that fosters efficiency, clarity, and engagement, ultimately elevating the user's ability to connect, communicate, and cultivate meaningful interactions with their clientele. This project showcases our dedication to crafting intuitive solutions that resonate with both businesses and their customers, driving positive outcomes and fostering lasting relationships.